- The Oakland, CA-based Occupational
Lead Poisoning Prevention Program teams with Claresco to provide focus and accountability for an in-house software development project.
Claresco, Inc. announces an engagement with the Occupational
Lead Poisoning Prevention Program (OLPPP), a branch of the
California Department of Health. Claresco will providing project
management for the Public Health Institute (PHI), which is
designing and implementing a critical software upgrade for
the OLPPP.
The mission of the OLPPP is to track the lead levels of at-risk
workers to prevent lead-related diseases in workers and their
families. The OLPPP maintains the Occupational Blood Lead Registry,
which tracks laboratory reports of individuals with elevated
levels of lead in their blood. The relational database, called “ELVIS,” monitors
all California employers who are required to comply with the
lead protection program. The program identifies workers who
have tested for high levels of lead, helping the organization
to provide them with information on preventing lead-related
diseases. The database also keeps track of employee lab results,
communication with doctors and all employers in the Occupational
Lead Poisoning Protection Program.
The OLPPP originally assigned a technical development staff
from PHI with the task of importing the registry into Visual
FoxPro. OLPPP’s challenge was one that many firms face:
a nontechnical manager was responsible for managing a technical
project, and something was getting lost in the translation.
So the OLPPP called Claresco for assistance.
After sitting down with OLPPP executives, Claresco CEO Brett
D’Ambrosio put together a plan designed to help OLPPP’s
in-house technical staff deliver the project on schedule. The
plan sets out the scope of the project and a delivery schedule
for deliverables, analyzes the technical challenges of the
project, and provides a deployment plan for the new database.
“In my experience, there are always communications
challenges between non-technical management and technical staff,” D’Ambrosio
says. “We help bridge that gap by making the relationship
between staff and management both nonconfrontational and productive.
The biggest challenge is that software development often proceeds
from the bottom up – in other words, there isn’t
anything to look at until the end of the project. With some
forethought, however, you can come up with a series of milestones
which are not only achievable by the developer but measureable
by the management.”
OLPPP project manager Susan Payne echoes D’Ambrosio’s
comments. “Claresco was very helpful,” Payne says. “We
have a team now where we didn’t before. Under Claresco’s
supervision our programmers came up with a plan and a schedule
for deliverables that I can understand.”
D’Ambrosio says Claresco’s status as an outsider
helps the firm to effectively manage outside projects. “We
are a neutral third party,” he says. “We’re
not on anyone’s side. We get respect from programmers
because we’ve been in this business for 25 years, and
we get respect from management because we speak plain English.” |